My wife is not a computer geek. Neither is she an engineer, mechanic nor captain of industry. She is however, highly skilled at several crafts that leave me in awe.
Her day job is in a fabric and craft store. From experience, she can attest to the fact that the great majority of folks are friendly and considerate. Occasionally, one runs into a self-centered fool who has no concept of how the world really works.
The other day, a fellow showed her an old leather jacket with a damaged zipper. He had taken it to a tailor and was incensed that they wanted thirty-five dollars for labor plus the cost of a whole replacement zipper. Instead, he wanted to pay six dollars for an El Cheapo zipper and was proudly announcing he would toss an extra four bucks to my wife if she would hand-stitch it on for him. When she said that her schedule was too full to take on any new projects and that even if she did, her labor would cost at least thirty dollars, he stomped away in a huff. She learned later, that he had approached several other employees with the same offer and when he got nowhere, had stormed off in disgust.
Now granted, the guy was a fool, but similar incidents are way too common to be ignored.
I suggested that, when presented with such a demand in the future, she ask the person what they do for a living. Are they a doctor, lawyer, computer system administrator, mechanic or engineer? Chances are, they have some skill set that has cost them a great deal of time and money to acquire.
Just to give one, blue-collar example, a qualified auto mechanic needs at least a couple of years of experience and training. If you take your car for work in our area, the average small shop charges seventy to a hundred dollars an hour while a dealership charges no less than one hundred and twenty an hour. If you know how to replace an automotive waterpump, then you can pick one up at most parts houses and save yourself two hours of labor. If you don’t, then you have to pay someone with the training and experience to replace it for you. That is how the world works.
If you know how to replace a hard drive, update the RAM and install a new operating system in your computer, you can save yourself hundreds of dollars at a computer store. If not, then it is generally cheaper just to buy a new computer every three to five years. That is how the world works.
Which brings us back to the fool with the old leather coat. My wife has years of experience as a seamstress. She told me, that due to the type of zipper and backing materials, it would take between forty-five minutes and an hour of work, using a machine. If it was to be hand-sewn, then figure twice that amount of time.
He had mentioned that he could purchase a new jacket for a hundred bucks. It wasn’t worth spending almost half that to fix the old one. So, he was in effect, offering my wife and her friends somewhere around four or five dollars an hour (less than minimum wage) to perform a highly-skilled repair job that he was incapable of doing himself.
If the man had such knowledge and experience, he might get away with a six dollar zipper. If not, then forty bucks or so would be cheap. That is how the world works.
Just because someone doesn’t have a college degree or a string of initials after their name, doesn’t mean they are unintelligent or unskilled. Chances are, they have knowledge and skills you don’t. What is the price of training and experience beyond your own abilities?